Schiphol Group owns and operates Amsterdam Airport Schiphol, Rotterdam The Hague Airport and Lelystad Airport, and holds 51% of the shares in Eindhoven Airport. Schiphol Group also holds interests in foreign airports, including Terminal 4 at John F. Kennedy Airport in New York, Brisbane Airport in Australia, and Vienna International Airport. Schiphol Group chose a Business Intelligence solution with QlikView, Platform Manager and a Qlik Management package.
4,000 unique sessions per month
The continuous growth in the number of users, management in the form of change and access requests, and new development requests began to overwhelm the department. Over 4,000 unique sessions are now started per month, ten times as many as two years ago. It was time for a professionalization push, aimed at optimizing application development and the life cycle of new and existing QlikView apps.
The Result
Company-wide
In a short time, QlikView became the leading tool. More and more people within Schiphol Group rely on QlikView. The QlikView apps have gone from nice-to-have to must-have. This is why more than 500 people are now authorized to use one or more of the roughly 40 QlikView apps.
Hybrid model
The hybrid model is reflected in the Qlik Enterprise Support Framework. This has internal and external developers working closely together to develop, test and manage the QlikView environment, using Platform Manager from IN4BI. This is how E-mergo manages Schiphol's Qlik environment.
Incident management
“Managing the life cycle of 40 QlikView apps combined with continuous development requests from the business was overwhelming our department. This resulted in a hybrid collaboration model with our Qlik partner E-mergo.”
Jeroen Frenken
Manager Reporting House, Schiphol Group
View the complete case
